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About Us OUR VISION
Our vision at Abacus Mortgage, Inc. is to be the most successful family-owned mortgage banker in the greater Pacific Northwest region. We will offer our customers the best service available and we will offer our employees the best work environment available. We believe that we can best accomplish our mission and achieve our vision through honesty, fairness, and respect for the dignity and rights of others.
OUR MISSION
Abacus Mortgage, Inc. is a full-service mortgage broker and banker dedicated to assisting residents of the greater Pacific Northwest region with their mortgage lending needs. Through consistently excellent customer service and following the highest ethical standards we will benefit our customers, our employees and our company. For Our Customers: We are committed to developing long-term client relationships through excellent customer service based on: Respect, reflected in careful listening and responding to the customer’s needs Fairness, reflected in fair pricing and equal access to service for all customers Honesty, reflected in educating customers about loan programs and evaluating the benefit to the customer of completing a loan transaction We are committed to offering a full array of innovative lending products to benefit our customers. We are committed to expanding home ownership in the greater Pacific Northwest region. We are committed to assisting our customers regardless of their financial situation to borrow at the best terms possible. For Our Employees: We are committed to treating our employees with honesty, fairness and respect and we will strive to provide a positive work environment for all employees. We expect excellence, hard work, and ethical business practices from all of our employees. We are committed to recognizing and developing the most talented and qualified employees who share our commitment to the highest ethical standards and standards of customer service. For Our Company: We are committed to long-term growth and long-term partnerships. We are committed to achieving our objectives by utilizing the latest researching and implementing technology to keep improve our operations and our customer service ahead of the competition.. We are committed to building our net worth through earnings so that we can achieve our goals as a company. EDUCATING OUR CUSTOMERS FOR SUCCESS
We think it is essential to the success of our business that we educate our customers throughout the mortgage loan process. Mortgage lending is a complicated business, and we don’t expect that you’ll want to know about all the ins and outs of wholesale lending. But we do want you to feel comfortable with your level of knowledge of your transaction. Our loan officers are here to see your mortgage loan through to completion and we encourage you to work closely with them. Remember that we can’t close your loan without your involvement in the process. HELPING BORROWERS WITH DAMAGED CREDIT
Some of our customers have found themselves in a tight spot for a variety of reasons. A sudden illness or layoff can make it hard to maintain your good credit. We understand that each person has unique circumstances and we are happy to review your financial situation and help you find a mortgage loan program that can assist you with consolidating debt, reducing monthly payments, and starting on your way back to a solid financial position. We would appreciate the opportunity to earn your trust by taking a look at your financial picture with you and discussing the ways that we might be able to help. CALL US TODAY!
Our representatives are ready to help you. All you have to do is fill out an application and email it to us or pick up the phone and someone can help you right away. Do Not Delay!
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